What are the different order statuses?
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link.
Each time an order is sent, it follows a specific cycle depending on the different actions carried out by you or the supplier. This article explains the different statuses that an order can have.
In this article :
The different order statuses
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Status that appears when an order has been sent to one or more approvers, but has not yet been approved. Can change to Responsible Refusal or Supplier Confirmation Waiting. |
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This status appears when a purchase request has been refused by an approver in the approval process. |
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This appears when a purchase requisition has been sent to the supplier. From here, he can validate the request ("To be delivered"), make changes to it ("Waiting for customer confirmation") or not respond (it will still be possible to Receive the order). |
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Appears when the supplier has made changes to a purchase requisition. It can change to "To be delivered" if the changes are approved by the customer, "Cancelled" if they are not, or go back to "Responsible approval". |
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Appears when the customer makes a change to the order sent to the supplier. |
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Status appearing when an order has been validated by the supplier. If you make changes to the order, it can still be cancelled. |
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Status that appears when an order has been delivered by the supplier. |
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Status appearing when an order has been cancelled by the customer. |
To find out more, take a look at the Help Centre article on The life cycle of an order
Do you have any other questions we haven't thought of? Send us your request at this address. We look forward to hearing from you!
Related keywords :
Status - status - order - pending - responsible approval - responsible refusal - confirmation - supplier - customer - preparation customer modification - to be delivered - delivered - cancelled - purchase