Place and manage an order

How to place a standard order?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. The "standard" order is used for any type of article that you wish to order for your site. You can without any problem add in the same cart art...
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How to add an article with the Free Entry Form?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. You can place free-entry orders if, for example, you can't find the item you're looking for in the item families or your supplier catalogs. In ...
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What are the different order statuses?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. Each time an order is sent, it follows a specific cycle depending on the different actions carried out by you or the supplier. This article exp...
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How to receive an order

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. Once you've sent your order request to the supplier, he can approve it (if he has the necessary stock to meet your requirements) and deliver th...
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How to modify an order

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. For various reasons, you may want to modify an order that has already been sent to the supplier. There are several ways of doing this: you can ...
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The service article

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. To meet all your needs, iSYBUY offers different types of item: purchase, hire and service, each with its own specific features. This article ex...
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How to add an attachment to an order?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. The software lets you add an attachment to your orders directly from your shopping cart.  In this article:  Adding an attachment to an order ...
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How to place an open order ?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. Open orders are particularly useful when the quantity to be ordered is approximate (for example, when ordering concrete). The aim is to define ...
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How can I track my orders and receipts?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. iSUYBUY lets you track your orders and receipts directly on the app or website, so you can save time. In this article: Orders tracking Trackin...
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How to cancel an order?

The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. You've placed an order and you realise that there is an error in quantity or price, for example. Don't worry, on iSYBUY you can cancel an order...
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